"Busy is a Lack of Priorities"

OMG, this time of year has me channeling my inner Kelly Ripa. Between holiday prep and socializing, end-of-year stuff, work and family obligations, I’m wondering if/how I can “be even more amazing.” I feel stretched to keep all the balls in the air and I figure you do too, so I went looking for advice […]

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The Kool-Aid at Trader Joe's – Secrets to Happy Employees

Have you ever noticed that Trader Joe’s employees are abnormally cheerful and eager to help? For example, last night my cashier was singing and drumming on the counter to “You Sexy Thing.” And the cashier next door was juggling (ok, exaggerating). Meanwhile, the employees down the street at Target are ill-tempered buffoons unfriendly and complacent. […]

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